When asked, many individuals believe that they possess strong communication skills and are able to connect with their audience effectively.
This is contradictory to the numerous case studies that report deficiencies in workplace communication. The University of Chicago School of Business conducted a study recently that identified familiarity as the main source for communication breakdown within the workplace.
When peers communicate with each other there is an assumption factor that causes miscommunication because there is a belief in a false pretense that the person they are sharing information with is as informed about the subject as they are.
In order to reduce misunderstandings and to be effective in communication here are three tips to ensure your intended message is received.
1.) Be Clear and Concise
Take a breath and take the time to articulate your message in a clear and concise manner.
Talking so people will comprehend your message means you must adjust your message to your target audience and their understanding and if possible, their personality.
Do not use big words or buzz words to impress rather gauge your success on good dialogue. If your audience is asking good questions, you know you’re on the right track.
When you communicate, you must give people the opportunity to speak their minds too. If your conversation is a one-way street it is not communication rather a lecture.
When you are communicating face to face you are able to pick up nonverbal cues that are just as important as the words that are being spoken. Take advantage of this communication and you will understand the true message that is being communicated.
Communication is about more than just exchanging ideas. It’s about understanding the intentions behind the information. We hear a lot of conversations in a day and forget, most of what is being said, however, we remember how people make us feel. If you take the time to be connected with those who you talk with you will find that you have a better understanding of what is really being conveyed.
Communication is an important element of leadership that is a part your everyday responsibilities. Taking the time to be intentional in how you engage others is key to achieving your goals.
What do you think is the key to great communication? Please share your thoughts in the comments section below.